UnitedHealth Customers Speak With their Feet, and it’s Time for Everyone to Listen by Miriam Bookey

This week’s sobering news from UnitedHealth serves as a wake-up call to anyone in healthcare services. For better or worse, a consumer-driven health economy has put individual consumers in the driver’s seat when it comes to how, when and with...
December 6, 2007 in Miriam Bookey | Permalink | Comments (14)