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June 15, 2009

The Right to Share

Jamie-headshot-casualWe do not live our lives alone. We live our lives in collaboration with others. We communicate our needs and our goals, and together we work to achieve them. This is exceptionally true for families and individuals dealing with illness. Whether you’re dealing with depression, or pain, or perhaps the fear and stigma of HIV, or the impairment that comes from MS, Parkinson’s or ALS, what helps us the most is when those around us reach out and share their support and advice.

You would think that your ability to share would be as much your right as speech, but is it? It’s not clear that is true in healthcare today, nor is it clear that such a right will be protected tomorrow. Privacy is also a right – a right to not share what you do not want shared. It’s a fair and just expectation that the doctors and clinicians you employ to support you in your illness will not share your information without your permission. Today, I fear that privacy has become much more than a right; it has become a goal. When that happens, people begin to find ways to make it difficult to share in the name of privacy.

More than once we have been asked by people in the medical system whether patients are allowed to share information with each other like they do on PatientsLikeMe. In fact, in some countries you can read their rules in a certain way and reasonably deduce that this type of sharing is not allowed. It is vitally important that we do not let this become a reality in the U.S.  There are some that would take away your right to share because they do not believe you are competent to weigh the risks and benefits of sharing, and make a sound decision. Imagine being forced to sign a document before you email a friend on PatientsLikeMe with a question about a symptom? This could be a possible consequence of ill intentioned privacy legislation.

We are working to ensure that sharing is preserved as a right. We know that you share with us, and each other, because you trust that we will do the right thing with that knowledge. At PatientsLikeMe, we are working hard to ensure we earn your trust every step of the way. To do this, we focus our energies on ways to help discover new things about each disease here and support the research system. We do this in the spirit of openness espoused in our Openness Philosophy. We work to be transparent about our business model and our decisions, and try to be accessible to you to answer your questions as you participate in our communities.

It remains our hope that you are wowed like we are about what is possible when we work together to make our healthcare system, and our lives, better. We have seen so much healing between all of you here on PatientsLikeMe, and it is because we are all sharing together – not alone.

PatientsLikeMe was recently asked to testify before the U.S. Department of Health and Human Services National Committee for Vital and Health Statistics (NCVHS). The NCVHS Subcommittee on Privacy, Confidentiality and Security is responsible for exploring these aforementioned issues as they relate to healthcare, and ran a 3-day hearing to spur informative dialogue about the future of e-healthcare. I was honored to represent PatientsLikeMe, and the thousands of patient members of our communities, as I testified on all of our behalf at that hearing.

As I said in the hearing, openness is what is and can help patients. It’s what matters. We believe in the concept called “The Network Patient” - an approach that puts patients first by giving you what you need to know when you need to know it, and empowering you to act on that information. As members of PatientsLikeMe, you have chosen to embrace openness and take control of your health. You volunteer your health information, your experiences, your life - all in an effort to improve your care, support others, and move research forward.

Here are a few excerpts from our prepared testimony statement that expand on privacy, openness and the future of our health system.

picture-13“From our experiences at PatientsLikeMe, we know patients are aware of the issues. They understand and weigh the risks and benefits, and are intelligently making rational choices about where they are comfortable sharing information and how their information will be used to help. If we infringe on this right to share or speak (in the interest of preventing discrimination), we are preventing the flow of information and, by our read, acting contrary to the values on which our country was founded.

Privacy is also more than a legal concept, it is also a philosophical concept. A modern focus on privacy as a goal, not as a right, has moved the line to the point that medicine is slowed, treatments are delayed, and patients die for failure to have what they need when they need it. We have substituted real harm for mostly theoretical harm. We would even argue that the philosophical focus on privacy is a bad thing. We believe that openness is much more powerful concept than privacy in medicine, and one that gives patients the power to take control of their health…

We have to begin to work on building a society that allows the variation in human health and the variation in human condition, one that allows people to be philosophically created equal. We need to work on building a society where information is not used to discriminate, but to assist and support and improve. Restricting the flow of information will not advance solving this problem.

This is not a simple transformation, but we believe it is inevitable. The major privacy issues are not only about health records, but the invisible trail of “breadcrumbs” we leave behind us day to day in life. Health is not a separate concept. It is an integrated concept and, in an integrated world, we have to decide how to build a society that can handle the reality that not all are healthy. We need to work together to get the most productivity and life from all of us.

We believe openness can lead the way to such a society.”

The full testimony is available here and posted to the NCVHS website (along with audio archive of the 5/20/09 hearing). A transcript will also be made available soon. These hearings, and of course our blog, are open to the public for comment on these issues. In the spirit of sharing, please share your thoughts with us here.


Jamie Heywood is Chairman of PatientsLikeMe, one of the leading Health 2.0 community sites. Jamie came into health care trying to find a cure for ALS when his brother Stephen contracted the disease. Now with his other brother Ben, Jamie is pushing the boundaries of what patient communities can do. He recently testified on patient privacy before the National Committee on Vital and Health Statistics, and this article is what he told members of the PatientsLikeMe community about that testimony on the PatientsLikeMe blog. We're running it on THCB because we think it's a very valuable addition to the too narrowly focused argument on privacy.


June 15, 2009 in Online Communities | Permalink

Comments

"More than once we have been asked by people in the medical system whether patients are allowed to share information with each other like they do on PatientsLikeMe. In fact, in some countries you can read their rules in a certain way and reasonably deduce that this type of sharing is not allowed. It is vitally important that we do not let this become a reality in the U.S. There are some that would take away your right to share because they do not believe you are competent to weigh the risks and benefits of sharing, and make a sound decision."

Who are these "some", and what rules in what countries is made reference to?

Posted by: rbar | Jun 14, 2009 12:14:13 PM

Jamie's presentation at NCVHS was VERY powerful and all the panel members really felt that privacy was discussed at a level they could not have imagined earlier. The interest and surprise was palpable!

One of the panel members HAD to interrupt Jamie during his testimony and asked him, clearly incredulously, "Do you mean that ALL the data on PatientsLikeMe is self-reported??"

A unforgettable moment! Now, let's transform this moment into a long term reality!

Informed patients are indeed aware of the privacy issues and are able to decide by themselves what they are willing to share. The rigid and rather drastic current rules and regulations are clearly a remnant of the paternalistic model of medicine where it was always assumed that professionals know better. It is time to let go of these antiquated control systems.


Posted by: Gilles Frydman | Jun 14, 2009 12:38:09 PM

Jamie,

Our organization is also very passionate about the state of healthcare and believe that with good leadership and creativity, health care 2.0 technology can effect imminent changes to the system. Our focus is on group health and finance.

Please contact me, I would love to get your observations on my company.

Dominic

Posted by: Dominic | Jun 14, 2009 1:43:02 PM

Both congress and the administration, treat themselves to a
top-notch Medical Care Plan that costs them NOTHING at the cost of the tax payers. Arguably, this a a "government health care" system. In his campaign said we would be able to choose the same health care system that Congress gives to themselves. two questions:

1) Why are Republicans objecting to a "goverment run" Health Care system that they are using now as members
of congress? Maybe they should switch to private system like the citizens they represent?

2) No wonder private health care programs are screeming
holy hell if the have to compete with the same health care program that Congress gives to themselves?

3) Are we getting a health program "just like" to quote
President Obama, congress gives to itself? I'm sure Congress wouldn't stand for health care system like medicare?

Posted by: Levi | Jun 14, 2009 2:28:13 PM

First I'd like to start by applauding Jamie, David, and the PLM team. The meat of this comment is not intended as an attack of any kind, but rather a suggestion for how to make an already great service even more protective of privacy concerns, in this case, my privacy concerns, because that's the only perspective from which I can speak with any degree of accuracy.

PLM is a great service, with excellent capabilities for people who are patients to track metrics and share. They're doing supernova-type work in getting patients to share data that would otherwise never enter the rarified halls of traditional medical research methodologies. PLM does a bang-up job of mixing commerce and advocacy in a revenue-generating way that allows people who are patients to share invaluable experiential data.

Enough of the PLM love fest - here's my suggestion...In the interest of privacy and sharing at will, I'd like to advocate for an 'opt-out policy' available for PLM users.

Disclaimer: I've toured the service, read the TOS thoroughly, and viewed demos (working with the Health 2.0 team), but do not have a regularly utilized PLM account.

Currently, I believe users can't choose to opt-out of having their self-reported 'me-trics' anonymized and sold (biotech, pharma, etc).

While this is clearly stated in the terms of service at PLM (so most users can see exactly what they're signing up for), a secondary option, available as a paid service, would be nice.

Interestingly enough, I would probably DONATE my anonymized research data to the condition-specific advocacy groups of my choice, but currently PLM doesn't give me that option (not sure if any other companies do either).

PLM cofounder David Williams was kind and open enough to confirm some of this for me personally this week on Twitter (David, thanks again for your responsiveness!):

"@jensmccabe PLM members can't opt out of our exchange model--they join *because* we work with companies investing in new treatments."6:01 PM Jun 12th from web

In addition, David shared with us that the vast majority of PLM users encourage the firm to sell their data (see tweet below) which, of course, helps provide the service for them, although they don't have a share in revenues or receive other reimbursement for data sales. NOTE: Data is anonymized so privacy is indeed protected.

"@jensmccabe Stat: 20:1. The ratio at which PLM members encourage us to sell the data they share with us with life sciences partners."
6:03 PM Jun 12th from web

Here's a link to David's Twitter page: http://twitter.com/DSWIII

Again, I think PLM is an absolutely invaluable service.

The only thing missing in my very limited view is the opportunity for users-most of whom apparently wouldn't choose such an option because they're pleased with the data transfer as advocacy model-to opt out of this part of the transaction at will.

Who knows if you'd have any takers? Privacy and security of my health data is, to me, having the widest available number of options about how to share (or not share) this information.

I hope PLM, and other Health 2.0 companies engaged in data sharing, consider an extended array of options in the future.

Posted by: Jen McCabe Gorman | Jun 14, 2009 2:36:30 PM

Hi Jamie;

I am a longtime reader of THCB and have been interested in you for another reason: my maiden name is also Heywood, rather unusual spelled with an "e" here in the States. I never took the initiative to contact you, but I am wondering whether you have any ancestors from White River Junction, Vermont as my dad did. If interested, you may contact me at clr22182@juno.com.
And great post, by the way. I agree with your statement that privacy is now being used as a weapon rather than a right.

Posted by: retired M.D. | Jun 14, 2009 3:45:30 PM

I don't understand what exactly is being protested or advocated here.
I may be mistaken, but I am not aware of any legislation preventing one from posting their medical information on the web and/or allowing it to be sold to pharmaceutical companies.
Are we asking for legislation to automate selling of such records, or making the transaction more transparent to the patient?

Posted by: Margalit Gur-Arie | Jun 14, 2009 6:35:26 PM

I think privacy is vital for every individual, but there are certain limits which everyone has to follow.

If a person is infected which HIV and if he is not going to marry then he can keep it secret, but, if he is going to have a partner then he should inform his partner about the infection before having any type of relation that could infect his partner.

Posted by: Radiology Continuing Education | Jun 19, 2009 4:23:47 AM

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